Why Walnut?
Walnut Technology Group was founded on the belief that by focusing on providing a superior customer experience, this will create a long-lasting customer relationship.
Many technology companies are extremely focused on sales and marketing but lack the necessary back office and support resources. Because of this, we have seen some companies have an unfavorable experience with outages, downtime, and billing as well as unsatisfactory support issues.
At Walnut Technology Group, our goal is to become an extension of a company’s IT and Telecom departments to help eliminate these issues. We start by conducting a thorough analysis of the applications and goals of an organization. Our next step is to carefully research service providers to determine the best solution and provide the best pricing to our clients. We then assist our clients in the negotiation of contracts, terms and conditions, as well as compiling the order details to submit to the telecom and/or technology company. The next step is the coordination of the implementation with the telecom and/or technology company, the IT vendor/dept, and the voice vendor/dept to ensure everyone is on the same page for the test/turn-up of the circuit(s) or the technology solution.
Our support resources after the sale, implementation and turn-up are also another reason to utilize Walnut Technology Group. We act on the customers’ behalf to escalate trouble tickets for outages and service interruptions to ensure that trouble tickets are being handled by the telecom/technology company.
After the 1st Bill is issued, we also review this with our client to ensure billing accuracy and work with the telecom/technology company on dispute resolution. We work with the telecom/technology company if they need to issue credits for any inaccurate billing.
We realize that our clients’ voice/data telecom and technology solutions are critical for them to operate their businesses. This is why many companies have chosen Walnut Technology Group to provide telecom as well as technology solutions for their businesses
Who We Are
Walnut Technology Group is a dedicated team of technology and telecom professionals that help businesses identify the best technology solution for your organization. Many on our team have over 10-15 years of experience providing solutions for clients. We have partner relationships with a wide array of technology providers (cloud, telecom and IT providers that allow us to provide pricing, support and billing assistance for our clients).
Because Walnut Technology Group does not technically “work” for the providers, it can represent multiple solutions providers and therefore can maintain a “consultative” approach to the way we work with our customers. Our only real concern is that the solution is the “right one for the needs of our customer”
What We Do
Walnut Technology Group is a Technology Solution Consulting Firm who focuses on the supplying voice/data telecom as well as cloud technology solutions for our clients. Our process starts with the discovery of the applications and goals of our clients to determine the best solution and recommendations based upon those needs. We have extensive experience in complex network solutions for Voice, Data, VoIP, Cloud, IaaS, DaaS, audio and web conferencing, managed solutions, disaster recovery, and hosting solutions. Our direct relationships with our partners create a beneficial relationship for our clients
Mission
To provide value for our clients through extensive support, impartial consulting and strong relationships while offering technology and telecom solutions that are beneficial for our clients.
Philosophy
Discovery, planning, negotiation, implementation and management for complex voice, data and technology solutions for our clients.
Relationships
Our relationship with our clients is critical to our success; the majority of our business comes from referrals.
OUR TEAM
Christopher J. Iovane
Principle/Senior Technology Consultant
Chris is a Senior Technology Consultant with Walnut Technology Group, a global technology consulting firm, who has more than 600 clients in more than 30 states.
He advises his clients based upon their applications and goals by recommending the solutions that are most appropriate in meeting their requirements. His focus on developing strong relationships to ensure client satisfaction has resulted in many clients that have benefitted from his services for over 10 years.
As a top technology consultant, he has also been recognized by many of his partners by providing an outstanding experience for many of his clients.
In the technology industry, his experience starts in 1999 helping clients with technology as well as voice and data telecom solutions. Clients include a large restaurant franchise, hospitality management companies, a national Real Estate Investment Trust (REIT) as well as many others.
Chris is originally from New York and moved to Boulder, CO in 1993. His initial foray into the business world started when he was 13 years old delivering newspapers where he learned from an early age that ensuring his clients’ happiness will enable him to be successful. Chris enjoys his free time with his wife and daughter as well as riding the numerous mountain biking trails in Colorado.
Laurie Anne Reed
Director of Compensation
Laurie was born in the Los Angeles, CA area and moved to Colorado in the 1980\’s. She went to school at University of Colorado-Boulder.
Laurie started working in the business world for homebuilders such as Richmond American Homes, Kaufman and Broad, now KB Homes. She successfully closed out several properties and was promoted several times for her attention to detail and customer focused attitude.
Her telecommunications experience was as a Client Account Manager at Qwest, now CenturyLink, where she successfully managed over 400 clients for them.
Laurie enjoys spending her time with her daughter Bella as well her orange tabby cat, Viggo
Michele Freeman
VP of Sales and Operations
Michele is originally from Nebraska and has lived on Colorado since 1972. She has lived all over Metro Denver, Western Slope and resides in Northern Colorado
Michele started her career in telecom in 1995 with MCI and has over 11 years in the conferencing industry and over 12 years working with Channel Partners and almost 20 years in the industry
Michele has successfully managed both mid size and global accounts through her career with her main emphasis on the customer and doing what is right
Andrea Montgomery
Technology Consultant
Andrea is a Colorado native and a graduate of the University of Colorado, Boulder, holding a BA in Biology and an MBA with a concentration in Healthcare Administration. Andrea and her husband Jason have 3 young children that keep them busy with gymnastics, Girl Scouts, Cub Scouts, camping, and so much more!
Andrea worked directly for MSPs (Managed Service Providers) for more than 13 years and worked for health care organizations for more than 10 years. Leveraging this dual‑background in healthcare and information technology, Andrea has a deep understanding of how to leverage technology to support business and improve the employee experience and efficiency within the business.
Andy Finney
In Memoriam
Senior Technology Consultant
Andy has almost 20 years of experience in the dynamic and fast paced Telecom and Information Technology space. During this time he has helped numerous companies understand how leveraging new technologies can help their business grow and run more effectively. Andy enjoys the diversity of working with all types of businesses from professional sports organizations to specialty private practice medical offices, and everything in between. Integrity, commitment, and trustworthiness are the standards by which he operates and the foundation under all the long term relationships he has forged with his clients
Andy has always been an active member of the tech community. He was one of four founding members of the Colorado chapter of the International Association of Microsoft Channel Partners. He is also an active participant in many other technology organizations both locally and nationally. Andy enjoys being connected to companies that innovate and challenge the business world to lead and not follow.
Andy grew up in Minnesota and is a graduate of the University of Wisconsin – Madison. He enjoys spending time with his wife and family (2 sons and a daughter), playing and coaching ice hockey, skiing, and taking in live music at one of the many incredible venues along the front range of Colorado.
Monica Stegal
Sales Operations Administrator
Monica is originally from Northern Colorado but resides in the Western Slope. Monica went to school at Colorado Mesa University where she received a Bachelor’s Degree in Psychology. In her spare time Monica enjoys reading, spending time with her 2 cats, Sunny and Jude, and trying a hand at new sports. Monica has started her career in telecom almost a year ago where she has been learning and enjoying her time being with Walnut Technology Group.
Hayden Noyes
Technology Consultant
He has been working in the telecom industry for nearly a year and truly enjoys what he does. Through hands-on experience, he has focused on learning as much as possible to ensure every client he works with is satisfied and well supported. Balancing college with real-world experience has allowed him to continue growing both personally and professionally.
Outside of work, he enjoys staying active. Skiing is his main passion, and he also enjoys basketball, golf, and lacrosse.
He is excited to continue building his career with Walnut Technology Group and helping clients find the right solutions.
Will Ruhl
Technology Consultant
Will is a Golden, Colorado native and a graduate of Golden High School. He is currently continuing his education at Red Rocks Community College while further developing his professional career. With over two years of sales experience across multiple industries, Will has built a strong foundation in client relations, communication, and business development as well as learning telecom for the past year.
Outside of work, he enjoys working on and driving cars and playing golf with friends. Will Has been working alongside walnut technology group and glad to continue building his career with them.
